Amtrak Train Station - Buffalo - Buffalo, New York

karina k

For a small station it has many things you need: bathrooms, charging stations even if not a ton, comfortable chairs, music (it was too loud and especially not fun if you don’t like their choice of music), snack machines and drinks, trash bins, a kiosk for train schedules and to buy tickets, and live ticket agents. Plus free working WiFi with no password.

Hex Kleinmartin

This was our first time inside the 'new' Exchange Street Station, and I was impressed. It's a dramatic improvement over the tiny little station that was here years ago. The building is clean and bright, with a fairly spacious waiting area. I was pretty amazed that the seating units each had a outlet box (2 standard electrical outlets, one USB outlet, and one USB-C outlet) just under the seats. An additional comfort for waiting passengers is that the building seems to have a good deal of noise insulation. With the proximity to the 190 overpass, there's almost no sound that makes it into the building.

Access to the train platform is now by stairs and a wheelchair ramp, both with nice railings and space. There's a dedicated bus pull-in area, which is separate from the parking lot, so less chance of anyone getting blocked in. This also allows for people getting on/off a connecting bus to do so away from street, or parking lot, traffic.

Connie Bowen (“C. Marie Bowen”)

The Depew Buffalo Amtrak station is small with few amenities. They are rebuilding the platform, so the train has to make three stops to let off and take on passengers. Unfortunately for us our itinerary had us arrive two hours before the train arrived. The station and the toilets were clean.

Shelley Petkovsek

Easy and beautiful. Waiting area was comfortable. Bathrooms were clean at the station. Going to the bathroom on the moving train was challenging. Great views. Business class was nice. Lots of leg room.

Michael Chernoff

It's a new station so there's no grime thankfilly but I am disappointed by the size and lack of amenities. Only one vendor stand which is not open late and no other nearby businesses. There is a lot but hardly any spaces. Station is well lit but is closed from 11pm to 330am. There are 3 stations in the Buffalo-Niagara area but this one could have used more attention. City developers should be building more around this area considering the Bison Stadium and high end luxury projects are in close proximity. Right now this shiney station is a glimmer in a pretty alienating back lot of downtown. Vacant warehouses and empty stretches. Not a soul around. This tiny platform seriously cost 28 million?

Mark Blair

Thank you to the wonderful people at this train station, they were very very helpful and so nice to me 💞 please give them my love, and I hope they all have a wonderful Holiday 🙏

Shannon

Smaller than expected.

Marc Cormier

Waited here until the 4 AM train to Manhattan showed up. Station manager showed up earlier and opened station for passengers earlier than scheduled. Much appreciated.