1/5
This is one of those "If I could give it 0 stars I would kinda thing". Bear with me as I explain the story so you can understand my complaint, overall disappointment and emotional distress. I came today to put gas in my car at the Mobil gas station on 13700 SW 56th St, Miami, FL 33175. I have an emotional support animal that I take along with me for 10 years. Two weeks ago after I frequented this gas station I had someone commit fraud to my card taking over $8,000 dollars. I am still in the process with bank of america to get that back to my card.
I am not 100% sure it was due to the gas station, however, I rather be safe from now on than sorry so I decided to pay inside. BIGGEST mistake. I had my dog with me and don't like to leave her in the car because it's almost 100 F in Miami, fl. She is a hypoallergenic bichon frise. The guy at the cash register (last name Ezekiel) said I couldn't pay. He denied me over and over and didn't let me explain my situation. Wouldn't let me talk. He kicked me and my dog out of the store. Mind you I was already at the credit card machine ready to pay. It would have only taken 2 seconds and I was already inside. However, he goes on to discriminate me and my dog. The people around him do nothing of course they side with the oppressor.
I don't know what is going on in this city but denying someone with an emotional support animal is NEVER okay. This guy has been verbally abusive and unnecessarily nasty. I will file a legal complaint due to the emotional stress this has caused me. My car was completely empty and he denied me. Also, nowhere outside of the building is there a sign that forbids dogs.