Lucrecia Trabanino Sta Ana, MD, FACS, FASCRS - Katy, Texas

Grisel Castor

DO NOT COME HERE !

Llevaba tiempo teniendo problemas del colon y pedí una cita a mi proctologo de cabecera, pero la cita era en 3 meses y decidí buscar otro lo antes posible porque estaba preocupada. Al llegar me querían cobrar dinero de más lo cual mi aseguranza después me confirmó que ellos no podía haber hecho eso. Después que esta llamada ‘doctora’ me atendió, ‘me diagnosticó una enfermedad de STD a simple vista’, sin realizarme ningún examen. Recuerdo que le pregunté si estaba ? segura lo cual respondió que si, yo estaba en shock, ese día recuerdo salí llorando de su consultorio, no podía creer lo que me había dicho…. Pero por el problema real por el que había ido me dijo q no tenía importancia, que no era nada….. Yo soy enfermera y me di cuenta que ella no me estaba dando un diagnóstico correcto a lo cual decidí esperar a la cita de mi doctor, lo cual al ir con el me dijo enseguida que no era lo que me habían dicho, y los resultados lo corroboraron… NO tenía ninguna STD, y lo que a esta doctora Lucrecia no le dio importancia es lo que en realidad lo tenía. Lucrecia tuvo que haber comprado el título de doctora porque no tiene ni inteligencia, profesionalidad o experiencia alguna en la especialidad de proctologia. Háganse un favor y no gasten su dinero en una persona que no sabe de medicina…..

Cynthia Specht

There are numerous negative reviews, I found out myself for a reason. I arrived about ten minutes late. I was grateful they hadn’t canceled my appointment. But they proceeded to charge me an additional almost $200 for an additional exam that was not going to be covered by insurance. I agreed and paid upfront. One hour and twenty minutes later I remained in an exam room waiting to be seen. When I was ushered into the exam room, I asked if I needed to undress etc for the additional exam I had paid extra for. I was told no. So I still remained confused over that charge. I did finally get frustrated for the over an hour wait and demanded a refund. The staff to their credit was nice and they did refund me. I can only imagine when the doctor finally saw me they would then tell me what to do for the extra exam and I would have probably been there another hour plus? A wasted morning. Will not return.

Dunia Zaragoza

Soy medico de profesion y fui acompañando a mi familiar a la cita y la experiencia con la dra Lucrecia fue terrible, le hizo un diagnostico que no coincidió con lo real que tenia y sin esperar biopsia sentencio a mi familiar con una enfermedad sin opciones ningunas de otro diagnostico y sin escuchar nuestros argumentos y síntomas , salimos muy mal de la consulta y no conformes sacamos cita para otro proctólogo el cual procedió con profesionalidad y haciendo los exámenes adecuados este doctor llego al diagnostico correcto y hoy tiene ya mi familiar tratamiento y nada que ver con lo que la dra Lucrecia diagnostico’, terrible experiencia que no se lo deseo a nadie mas ademas de cobrarnos un dinero extra que no debia haberlo hecho y tuvo que devolverlo

Amethyst Roberson

As a fellow healthcare professional I am very disappointed. Dr. Sta Ana made me feel unheard. She asked me about 3 questions regarding my chief complaint, and when I tried to go into detail and explain she would cut me off. I brought in my results from a previous colonoscopy, as well as photos of my underlying issue, and she didn’t even try to look at them or hear what I had to say. She asked me if I had constipation and I told her no. After a quick 10 second rectal exam she gave me a sheet of paper about constipation and fiber, after I already told her that wasn’t an issue. My appointment felt rushed and Dr. Sta Ana lacked empathy and care, which is so disheartening to experience, as the key word in healthcare is “care”. I drove 40 minutes for a 5 minute doctors visit that cost me $300 to be told how to treat what wasn’t an underlying issue.

Heather Davis

I was referred to Dr Sta Ana from my Gastro doctor. I could not be happier. I feel heard and empathy for the long term issues I have been having. I am confident I am good hands with Dr. Sta Ana.

Katherine Elofson

I would choose zero stars if it was available:

Last week I made an appointment with Dr. Santa Ana for today (2/6/23) at her Memorial City office at 11:15am. I've been receiving various confirmations throughout the dates duration.

This morning, around 8:45am ,I was contacted by a young(ER) sounding female assistant from SW Surgical Association. She notified me that there have been several cancellations and she MOVED my appointment to 10am. I informed her that I couldn't make 10am due to (1) that I had a follow-up surgical appointment at 9:15AM and (2) I live in Katy. She got quite upset when I asked her why my appointment couldn't stand as scheduled and told me that "...the Dr. won't wait to see you". So, she cancelled my appointment.

Chrystian Castor

Horrible experience!! Do not come here! She can’t be a doctor ….

Navita KJ Johnson-Belcher

CARA was absolutely the best! She was my starter nurse. I love her! She put me and my daughter at ease from the start! Everyone was amazing, but CARA WAS EXCEPTIONAL!!